City Vaults, Bradford
City Vaults is a popular bar and entertainment venue located in the heart of Bradford city centre on Hustlergate. Operating in a historic building, the venue hosts live entertainment, events, and serves as a vibrant social hub for locals and visitors.
The Challenge
As a busy hospitality venue, City Vaults needed fast, reliable connectivity to support modern operations - from card payments and till systems to music streaming and staff communications. The venue also wanted to engage customers through WiFi and capture valuable feedback. The historic city centre building presented challenges for traditional broadband, requiring a more robust solution.
Our Solution
We installed a 1Gbit/s dedicated leased line providing ultra-fast, symmetrical connectivity that never slows down during busy periods. A Fortinet FortiGate 40F firewall secures the network and enables flexible guest WiFi policies. Our Shout! platform was deployed to engage customers when they connect to WiFi, capturing feedback, promoting events, and building the venue's marketing database.
The Result
City Vaults now operates on enterprise-grade connectivity that handles the demands of a busy venue without breaking a sweat. Card payments process instantly, streaming never buffers, and staff can rely on rock-solid connectivity. The Shout! platform helps the venue engage with customers, gather reviews, and promote upcoming events directly to patrons' devices.
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