3CX phone systems

When choosing to host your 3CX phone system, opting for our premium private cloud infrastructure over 3CX's own hosting offers several significant advantages that will elevate your business communications:

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1. Exclusive, Dedicated Infrastructure

Unlike 3CX's shared hosting environment, we offer dedicated resources on our private cloud, based in the LDZ Equinix data centre in the UK. This gives you greater control, enhanced security, and superior performance, as you're not sharing bandwidth, storage, or computing power with other businesses. You benefit from consistent, high-quality call handling and faster response times with minimal latency.

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2. Enhanced Security

Your data security is paramount. Our private cloud provides multiple layers of protection, including advanced firewalls, encryption, and regular security audits, safeguarding your communications from external threats. Hosting with 3CX often means using shared infrastructure, where data protection may not be as robust as in our isolated, highly secure environment.

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3. Superior Reliability and Uptime

Our infrastructure is designed for maximum uptime, utilising cutting-edge hardware and high-availability configurations. We monitor our systems 24/7, ensuring that any issues are identified and resolved immediately. Hosting with 3CX may rely on more generalised support structures, whereas we offer personalised, proactive monitoring and troubleshooting specific to your system and needs.

4. Customisable and Scalable Solutions

By hosting your 3CX system with us, you benefit from a customisable solution that can grow as your business does. Need more users, storage, or advanced features? We can scale up your resources without the limitations often encountered with shared hosting. 3CX’s hosting plans may be more rigid, offering less flexibility to tailor the service to your specific needs.

5. Localised Support and Expertise

Our team of network experts is based locally in the UK, providing immediate, responsive support. We have in-depth knowledge of both our infrastructure and the 3CX system, ensuring you get fast, expert assistance whenever you need it. By comparison, 3CX's hosting support might be less personalised, with support structures that could be located abroad or spread across various time zones

6. Custom Performance Optimisations

Since our infrastructure is fully under our control, we can fine-tune and optimise it to match the specific demands of your business. Whether it’s adjusting bandwidth for high call volumes or optimising the system for video conferencing, we ensure that your 3CX system performs at its peak. Hosting with 3CX typically doesn’t allow for the same level of granular performance tuning.

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7. Data Sovereignty

Our hosting is based entirely in the UK, ensuring that your data is protected under UK data protection laws, including GDPR compliance. This guarantees that your data never leaves the country. Hosting with 3CX may involve data centres outside the UK, leading to concerns about where your data is stored and how it’s handled.

8. Transparent, Predictable Costs

We offer clear and predictable pricing for our hosting services, with no hidden fees or surprise costs. By hosting with us, you have complete visibility into what you're paying for and the value you're receiving. 3CX’s hosting could have limitations or tiered costs based on usage, which may become expensive as your system scales. In summary, hosting with us gives you dedicated resources, enhanced security, optimised performance, and local, responsive support, all tailored to your business needs. You gain more flexibility, control, and peace of mind compared to hosting with 3CX’s standard cloud service.

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